The disappearance of NAV support has been announced by Microsoft for a long time for what was once one of its flagship programs: Microsoft Dynamics Navision.

It was the year 1995 when this ERP software went on the market. Since then, it has undergone various name changes:  Navision Financials, Navision, Attain, Microsoft Business Solution Navision, or the best known, Microsoft Dynamics NAV.

Along with the denominations, the different versions of the product also followed one another. From the Navigator germ to the latest Microsoft Dynamics NAV 2018. From then on, future versions were  renamed with the term Business Central and were collected under the umbrella of the complete and extensive Microsoft Dynamics 365 environment .

NAV migration to Business Central

The adoption of Business Central not only implied a name change. But also the adaptation of Microsoft Dynamics NAV to a constantly evolving technology. And a paradigm shift with the explosion of popularity of cloud servers compared to physical servers .

Thus, Business Central became the main ERP software focused on SMEs that need to control. It optimize and improve their production and financial systems. Undoubtedly, a strong and future bet for Microsoft in its experienced background in business management.

Find out when your NAV support ends

Microsoft has always established the life cycle of its products and services, which determines how long support and maintenance lasts. Therefore, if you are still using any of the latest versions of NAV today, you know that your product has an expiration date.

Once the planned obsolescence is complete. It new updates, patches and functional improvements, as well as everything related to assisted technical support from Microsoft, are no longer received .

In the following table you can find out the exact date on. Which NAV support will end depending on the version of Navision you use. We have ordered them chronologically, from the most current to the most outdated:

NAV versionStart dateStandard end dateextended end date
Dynamics NAV 201801/12/201710/01/202311/01/2028
Dynamics NAV 201727/10/201611/01/202211/01/2027
Dynamics NAV 201603/01/201613/04/202114/04/2026
Dynamics NAV 201517/12/201414/01/202014/01/2025
Dynamics NAV 2009 R215/03/201113/01/201514/01/2020
Dynamics NAV 200912/02/200913/01/201514/01/2020
Dynamics NAV 2013 R230/12/201309/01/201810/01/2023
Dynamics NAV 201319/12/201209/01/201810/01/2023
Dynamics NAV 5.001/04/200710/04/201211/04/2017
Dynamics NAV 4.012/12/200412/01/2010

Different phases in NAV support

As you have seen in the table above, there are two different NAV support end dates. Standard and extended. This corresponds to the lifecycle policy that Microsoft establishes for its products.

As a summary, we explain what each of the support phases consists of:

➜  Standard technical support:

It usually has a determined duration of 5 years from the market launch of the corresponding version of Microsoft Dynamics Navision. Throughout this period, Microsoft’s NAV support covers updates. Patches and improvements  on legal changes  that may occur. All customers with active maintenance service benefit from them.

➜  Extended technical support:

After the end of standard technical support and for another 5 years. Microsoft only offers patches  on security issues. The rest of the modifications or changes of a legal aspect, become incorporated only through the network of Microsoft partners or through specific developments carried out by the user himself.

See also – https://recifest.com/