Do you need help transporting your items? Choosing the right freight team is imperative as the industry is complex, and you’ll want to make sure they’re a good fit for your company. To eliminate any doubts you may have about their services, their locations, or even their network, it’s always best to ask them directly.
Whether you are shipping agricultural products or general freight, it is important to choose a shipping company that can handle your needs. Here are a few questions to ask a shipping company for your general cargo:
Ask About Their Experience Level
When it comes to delivering goods on time and safely, experience is key for any transport company. Those with years of experience in the field are usually the best equipped to handle all the complications that can arise during transport. Additionally, the transport company should be well-versed in a variety of legal and technical issues related to transportation. This will help ensure that your goods arrive on time and in the correct condition.
Can I Track My Cargo?
Tracking any shipment, be it your Amazon order or Hay Freight, is essential in this day and age.
Good freight forwarding companies should offer some form of tracking so you can keep tabs on your shipments. Look for GPS tracking on vehicles, timestamps in and out of storage and other facilities, and electronic proof of delivery. This information can be useful for customers, as well as informing you of delays or delivery times.
What Type of Freight Do You Handle?
If you have freight that is particularly difficult or delicate to move, you’ll need a freight forwarder that can take care of it properly. For example, shipments of grapes require careful handling, and items that need to be kept at a specific temperature need specialised care. When choosing a freight forwarder, be sure to ask if they have experience dealing with your particular type of freight.
How Do You Ensure the Security of Supply?
Ask if the company has any security measures in place to ensure the security of your consignments and their safe arrival. Additionally, you should look for clean, secure storage solutions, minimal handling, and professional staff.
Check if They Offer Cargo Insurance
Freight insurance is insurance that protects businesses from damage or loss caused by freight. This is a necessary component of any business, especially those that transport valuable goods. With cargo insurance, you can rest assured knowing that your business is covered in the event of an accident.
Are You Licensed
Licensing and bonding are important factors to consider before working with a freight forwarder.
A freight forwarder must follow the regulations set by the licensing body, which can mean fair rules, standards, and prices. This also allows you to have support and a channel for complaints if they feel they have been mistreated.
How Will You Manage My Shipment?
It is important to know how the company handles customer service, and who will be your point of contact in the event of an issue. Additionally, it is helpful to know if they are easily available in the event of an emergency.
What are Your Modes of Transportation?
What modes of transportation does your company offer? Ideally, the company should offer land, air, and sea transportation options. Each has its advantages and disadvantages, so it’s imperative to consider your budget when deciding which one to use.
Conclusion: Before starting your project with the freight company, ask questions to clear any doubts. The company and you should have a good relationship, so you won’t be stressed and they will keep you updated on your cargo’s safety.
